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Privacy Policy


Last updated: 12 June 2023

(Personal Data Processing Policy)

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the Wood in Loft website located at https://woodinloft.com can receive about the User while using the website, programs and products. This personal data processing policy has been drawn up in accordance with the requirements of the Law of Ukraine «On the Protection of Personal Data» dated June 1, 2010 No. 2297–VI and determines the procedure for processing personal data and measures to ensure the security of personal data taken by the Administration of the Wood in Loft website. The administration of the site Wood in Loft sets as its most important goal and condition for the implementation of its activities the observance of the rights and freedoms of a person and citizen in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets.

1. Definition of terms

1.1 The following terms are used in this Privacy Policy:

1.1.2. The Wood in Loft website (hereinafter referred to as the Website) is a collection of graphic and informational materials, as well as computer programs and databases that ensure their availability on the Internet information and telecommunications network, identified by the domain name https://woodinloft.com and its subdomains. The site contains information about the Goods and (or) Services and (or) Other values for the User, the Seller and (or) the Service Provider, which allows you to select, order and (or) purchase the Goods, and (or) receive the service.

1.1.2. Wood in Loft Site Administration (hereinafter referred to as the Site Administration)» — authorized employees to manage the site, acting on behalf of the Site, who organize and process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions or transactions with personal data.

1.1.4. Personal data — any information relating to a directly or indirectly identified or identifiable natural person (subject of personal data).

1.1.5. Confidentiality of personal data is a mandatory requirement for the Site Administrator or other person who has gained access to personal data to prevent their distribution without the consent of the subject of personal data or other legal grounds.

1.1.6. Information system of personal data — a set of personal data contained in databases, and information technologies and technical means that ensure their processing.

1.1.7. Processing of personal data — any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.8. Automated processing of personal data — the processing of personal data using computer technology.

1.1.9. Blocking of personal data — temporary suspension of the processing of personal data (unless the processing is necessary to clarify personal data).

1.1.10. Anonymization of personal data — actions as a result of which it is impossible to determine, without the use of additional information, the ownership of personal data by a specific User or other subject of personal data.

1.1.11. Provision of personal data — actions aimed at disclosing personal data to a specific person or a certain circle of persons.

1.1.12. Dissemination of personal data — any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or familiarizing with personal data of an unlimited number of persons, including the disclosure of personal data in the media, placement in information and telecommunication networks or providing access to personal data in any other way.

1.1.13. Cross-border transfer of personal data — the transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or foreign legal entity.

1.1.14. Destruction of personal data — any actions as a result of which personal data is irretrievably destroyed with the impossibility of further restoration of the content of personal data in the information system of personal data and (or) material carriers of personal data are destroyed.

1.1.15. User — a person who has access to the Site via the Internet and uses the Site.

1.1.16. Cookie is a small piece of data sent by a web server and stored on the user’s computer, which the web client or web browser sends to the web server in an HTTP request every time it tries to open a page of the corresponding site.

1.1.17. IP address is a unique network address of a node in a computer network built using the IP protocol.

2. General provisions

2.1. The use of the Site by the User means acceptance of this Privacy Policy and the Terms of processing of the User’s personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the Site.

2.3. This Privacy Policy applies only to the Wood in Loft Site. The Site does not control and is not responsible for the sites of third parties to which the User can follow the links available on the Site. On such sites, other personal information may be collected or requested from the user, and other actions may also be performed.

2.4. The Site Administration does not verify the accuracy of the Personal Data provided by the Site User.

3. Subject matter of the privacy policy

3.1. This Privacy Policy establishes the obligations of the Site Administration to not disclose and ensure the privacy protection of personal data that the User provides at the request of the Site Administration when registering on the site or when placing an order for the purchase of the Goods.

3.2. Personal data authorized for processing under this Privacy Policy is provided by the User by filling out the registration form or feedback form on the Site and includes the following information:

3.2.1. Surname, name, patronymic of the User;
3.2.2. Contact phone number of the User;
3.2.3. Email address (e-mail);
3.2.4. Delivery address of the Goods;
3.2.5. Place of residence of the User.

3.3. The site protects Data that is automatically transmitted during the viewing of ad units and when visiting pages:

IP address;
information from cookies;
information about the browser (or other program that accesses the display of advertising);
access time;
the address of the page on which the ad block is located;
referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the Site that require authorization.

3.3.2. The site collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.

3.4. The Site also collects and processes anonymous data about visitors (including cookies) using Internet statistics services (Google Analytics and others).

3.5. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-distribution, except as provided in paragraphs. 5.2. and 5.3. of this Privacy Policy.

4. Purposes of collecting personal information of the user

4.1. The User’s personal data may be used by the Site Administration for the following purposes:

4.1.1. Identification of the User registered on the Site for placing an order and (or) concluding a contract for the sale of goods remotely with the Site.

4.1.2. Providing the User with access to the personalized resources of the Site.

4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, the provision of services, processing requests and applications from the User.

4.1.4. Determining the location of the User to ensure security, prevent fraud.

4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.

4.1.6. Creating an account for making purchases, if the User has agreed to create an account.

4.1.7. Notifying the Site User about the status of the Order.

4.1.8. Processing and receiving payments, confirmation of tax or tax benefits by the User.

4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Site.

4.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the Site or on behalf of partners.

4.1.11. Implementation of advertising activities with the consent of the User.

4.1.12. Granting access to the User to the websites or services of the partners of the Website in order to obtain products, updates and services.

4.2. Anonymized data of Users collected using Internet statistics services are used to collect information about the actions of Users on the Site, improve the quality of the Site and its content.

5. Methods and terms of processing personal information

5.1. The processing of the User’s personal data is carried out without time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.

5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Site, including the delivery of the Goods.

5.3. The User’s personal data may be transferred to the authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.

5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.

5.5. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

5.7. In case of detection of inaccuracies in personal data, the User can update them independently by sending a notification to the Site Administration using the feedback form in the CONTACTS section marked «Updating personal data».

5.8. The term for processing personal data is unlimited. The user may at any time withdraw his consent to the processing of personal data by sending a notification to the Site Administration via the feedback form in the CONTACTS section marked «Withdrawal of consent to the processing of personal data».

5.9. Legal grounds for the processing of personal data

5.9.1. The Site Administration processes the User’s personal data only if they are filled in and (or) sent by the User independently through special forms located on the Site. By filling out the appropriate forms and (or) sending their personal data to the Site Administration, the User agrees with this Policy.

5.9.2. The Operator processes anonymized data about the User if it is allowed in the User’s browser settings (saving cookies and using JavaScript technology is enabled).

6. Obligations of the parties

6.1. The user is obliged:

6.1.1. Provide information about personal data necessary to use the Site.

6.1.2. Update, supplement the provided information about personal data in case of changes in this information.

6.2. The site administration is obliged:

6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of clauses. 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.

6.2.4. Block personal data relating to the relevant User from the moment the User or his legal representative or authorized body for the protection of the rights of subjects of personal data has applied or requested for the period of verification, in case of revealing false personal data or illegal actions.

7. Liability of the parties

7.1. The site administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of Ukraine, with the exception of cases provided for in paragraphs. 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:

7.2.1. Became public property before its loss or disclosure.

7.2.2. It was received from a third party until it was received by the Site Administration.

7.2.3. Was disclosed with the consent of the User.

8. Dispute Resolution

8.1. Before going to court with a claim for disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).

8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of the consideration of the claim.

8.3. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.

8.4. The current legislation of Ukraine applies to this Privacy Policy and the relationship between the User and the Site Administration.

9. Additional terms

9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.

9.2. The new Privacy Policy comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Privacy Policy.

9.3. All suggestions or questions regarding this Privacy Policy should be reported in the CONTACTS section.

9.4. The user can get any clarifications on issues of interest regarding the processing of his personal data by contacting the Site Administration using the feedback form in the CONTACTS section.

9.5. The most current version of the Privacy Policy is posted on the page at https://woodinloft.com/en/privacy-policy.